Spare-Parts Business for Slicing and Autoloading Equipment moves to Huizen (Netherlands) starting July 6th, 2020
In order to have your spare parts delivered faster, we have made the decision to cease supplying parts from Dormagen (Germany) and to move the parts-store to Huizen in the Netherlands.
Our customer support for Europe will be strengthened by our (all new) modern logistics centre, near Amsterdam. This ultramodern building and state-of-the-art parts storage are geared towards improving efficiency.
Key Points – at a glance
- Effective starting July 6th, 2020
- Spare Parts Order and Booking (tel) +31 20 659 0800
- Spare Parts Order and Booking (e-mail) firstname.lastname@example.org
- Office Hours 08.30 – 17.30. Outside of normal business hours, we are still contactable through the 24/7 emergency service desk (tel) +31 20 659 0800
- Spare parts orders will be accepted up until 17.30 – and parts from stock will be sent ‘same-day’.
- Spare Parts needing to be returned to us should be sent to Huizen – Please ask for a ‘Returns Number’
The address for this service:
1271 ED Huizen
If you have our previous address (Badhoevedorp NL) stored in your systems, please note that our VAT number and Bank Details remain unchanged.
- When you need a service technician, your point of contact is still Christoph Scheuss in Dormagen Germany. Tel +49 2133 977 8804
We are pleased to be here for you – now and in the future – better and faster!
With Kind Regards,
Roman Sturzenegger (Customer Service Manager)
Provisur Technologies GmbH